Medi-Cal Peer Support Specialist Practice Exam

How can a Peer Support Specialist help a consumer who feels overwhelmed by their probation officer and service providers?

1. Advise the consumer to stop attending their meetings

2. Help the consumer arrange a meeting with both parties to discuss their viewpoint

3. Encourage the consumer to comply without question

4. Assist the consumer in finding a new probation officer

The correct answer is: Help the consumer arrange a meeting with both parties to discuss their viewpoint

A Peer Support Specialist can provide valuable support by helping a consumer arrange a meeting with both their probation officer and service providers. This approach fosters open communication and allows the consumer to express their thoughts and feelings in a safe environment. By facilitating a dialogue between all parties involved, the Peer Support Specialist empowers the consumer to advocate for their needs and preferences, helping to alleviate feelings of being overwhelmed. This empowerment is essential because it encourages the consumer to actively participate in their own support and decision-making process. It can lead to a better understanding of their situation, establishing clearer expectations, and potentially enhancing their relationships with service providers and their probation officer. The other options do not support the consumer's autonomy or their need for effective communication. Stopping attendance at meetings or simply encouraging compliance without questioning could further isolate the consumer or contribute to feelings of disempowerment. Assisting the consumer in finding a new probation officer may not address the immediate challenges they are facing and could create further complications.