Medi-Cal Peer Support Specialist Practice Exam

If a consumer expresses situational stress not related to their diagnosis, what should the Peer Support Specialist do?

1. Dismiss their concerns

2. Encourage them to ignore their feelings

3. Assist them in developing a wellness plan

4. Redirect the conversation to their diagnosis

The correct answer is: Assist them in developing a wellness plan

When a consumer expresses situational stress that is not directly linked to their diagnosis, the appropriate response is to assist them in developing a wellness plan. This approach is beneficial because it acknowledges the consumer's current stressors and provides them with practical strategies to navigate their feelings and improve their overall well-being. Creating a wellness plan allows the consumer to explore their stressors in a supportive environment while focusing on their strengths and resources. This not only validates their feelings but also empowers them to take actionable steps toward better managing their stress and improving their quality of life. It emphasizes the Peer Support Specialist's role in fostering resilience and promoting a holistic view of health, which considers both mental health diagnoses and external stress factors. Other approaches, such as dismissing concerns or encouraging the consumer to ignore their feelings, could undermine their experience and hinder the therapeutic relationship. Redirecting the conversation to their diagnosis may also minimize the importance of addressing situational stress, which can be an integral part of their recovery journey. By focusing on a wellness plan, the Peer Support Specialist can support the consumer in a more meaningful and constructive manner.